Problem:
When upgrading core version 9.6 to any later install, it may fail on "Removing Commands website" or "Removing Mobility website"
When looking at the install logs, it appears similar to this:
The key here is: "delete app /app.name: "Default Web Site" /landesk/commands"
Cause:
The current new upgrade installer is trying to delete a Commands application or Mobility application that is not found in IIS on a core with a current 9.6 install.
Solution:
Convert the Commands/Mobility folder in IIS to an application if the folder exists. If it doesn't exist it will need to be created
1) Open IIS> Expand core server > Sites> Default Web Site> landesk> Right click Commands> Convert to Application
Simply press "OK"
At this point, if you have repeated this step for Commands and Mobility, the upgrade of the core console can be continued. If it is still failing because it is found that the Commands or Mobility do not exist, either of those folders will need to be created manually, by right clicking the "landesk" subpage and selecting "Add Application". Type in the respective folder like the following capture, and then continue the upgrade.
