Hello,
I'm getting a failure at the point that the installer attempts to install the Core Server. I have researched this on the forums and found information on using WiLogUtl.exe to identify the error. The error info in the log file is as follows:
| 2013-08-20 12:11:46 ERROR: Execution of Main_MSI completed. Return code: 1603, State: Failure | (SetupController.ExecuteNextCommand()) |
WiLogUtl.exe indicates that this error is due to one of the following:
| 1603 | Fatal error during installation | |
| 1603 | The file [2][3] is being held in use by the following process: Name: [4], Id: [5], Window Title: '[6]'. | Internal error, not the same as previous error |
Other forum posts on this error haven't returned an answer unfortunately. 1603 is a Microsoft MSI error code that can relate to many things.
http://community.landesk.com/support/docs/DOC-1528
http://community.landesk.com/support/docs/DOC-27238
http://community.landesk.com/support/docs/DOC-27873
The install is run on a profile that has local admin rights and it is run as Administrator. All of the prequisites installed successfully and tests were passed.
How can I get around this error and complete the install?
Thanks,
James
