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Error: "Exception! Error calling ParseLocalConnectionString"
Error:ParseLocalConnectionString Parameter name: local_connection_stringStuck while checking database pre-requisitesOr error may occur any time the database is accessed via coredbutil.exe This document...
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Issue: Unexpected Behavior On Core with Incompatible .NET Versions
Issue When .NET is updated to an incompatible version on a Core Server, you may have any of these issues: Unable to launch core server activation utilityQueries do not expand when starting tasks that...
View ArticleInstalling Ivanti Endpoint Manager using Windows autentification mode SQL Server
HiIt's possible to install Ivanti Endpoint Manager using Windows autentification mode in SQL Server, or it's mandatory to use mixed mode. Thanks.Roberth
View ArticleEPM 2016.3 SU4 to 2017.3 upgrade: in-place or new core migration?
I'm trying to determine if it's a task I should tackle myself or potentially invest in pro services from a specialist. I'm pretty experienced with EPM now with over 6 years as primary admin on it and...
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How to download and install Service Updates (SU)
Download the latest patch contentPreparing the Core Server for installing the updateUpdate the Core ServerUpdate Rollup Cores, Remote Consoles, and clients Download the latest patch contentLogin to the...
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ISM Modules for Enablement
Hi Mam/Sir, I really need to learn more about Ivanti ISM, Do you have any modules or pdf (documents) for learning the solution? It will really help Thank you and God bless
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Upgrade fails on "Removing Commands website" "Removing Mobility website"
Problem:When upgrading core version 9.6 to any later install, it may fail on "Removing Commands website" or "Removing Mobility website"When looking at the install logs, it appears similar to this:The...
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How to install Ivanti Endpoint Manager 2017.3
This document covers how to install Ivanti Endpoint Manager 2017.3. Ivanti Endpoint Manager was previously known as LANDESK Management Suite. Note: The documentation refers to not doing installations...
View ArticleError: "The file exists" when attempting to activate the Core Server
IssueWhen attempting to activate the LANDESK Core Server, the following error occurs: "The file exists"CauseWindows Temp folder (%temp%) is full and the LANDesk activation process is unable to generate...
View ArticleHow to prepare your LANDESK database for upgrade testing
Operation for backing up and restoring a database for testing Proper testing of the database upgrade of your database a critically important step in avoiding downtime of your LANDESK environment, we...
View ArticleIssue: Core Server activation failed
The following may be tried in the event an activation file cannot be created or the core server otherwise fails to activate: Make sure your console is closedTry to activate your normal way - but check...
View ArticleHow to troubleshoot kernel memory leaks
IssueSystem runs out of resources over time and becomes unresponsive. The System Event Log shows one or more of the following error:Event ID: 2019 Source: Srv Description: The server was unable to...
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How to rebuild the LANDesk COM+ Objects
How to Manually rebuild the LANDesk COM+ Objects The LANDesk Management Suite uses two custom COM+ applications for managing directory services and authentication with such sources. There are...
View ArticleHow to gather installation logs using the GatherLogs utility
When you call support it can be helpful to gather your logs before hand, this utility will create zip file of the LDMS installation logs for you to upload or email.
View ArticleWhat virtual environments are supported for the LANDESK core server ?
QuestionWhat virtual environments are supported for the LANDESK Core server ? AnswerAvanti supports core servers running in virtual environments.Product End Of Life | LANDESK VMware ESX/ESXi (any...
View ArticleErrors: "Unable to find an active license" and "The authorization file is...
IssueWhen trying to process inventory scans, the core server will show the following error in the Application Log in the Event Viewer:Unable to find an active license.If you try to activate the core...
View ArticleHow to remove statistics from a SQL database so coredbutil.exe can upgrade...
If stats are enabled, it freezes the metaschema preventing Coredbutil.exe from being able to run successfully during upgrades. Stats has to be removed for successful metaschema updates. Verify that all...
View ArticleError: "This Core Server hardware has significantly changed. Please...
Issue When you try to active a core server you get the following error message: This Core Server hardware has significantly changed. Please deactivate and reactivate. Cause There has been a change in...
View ArticleHow to Activate the Core Server
DescriptionLANDESK Management Suite and Security Suite licensing is managed using online activation. A Core Server must be activated using this online activation before it will be functional. Also,...
View ArticleHow to upgrade to a newer service pack
The following article should be followed in order to properly install an Endpoint Manager Service UpdateHow to download and install Service Updates (SU
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