Description

The attached document contains information on considerations, upgrade methods, a check list and install steps for standing up a LANDESK Management Suite 2016 server.

Additional information

Here are a few more documents to provide more information to your install. Some of these documents are also linked inside of the attached guide.

How to use Configuration Center to set up a Workspaces Database

About the Prerequisites to Check Before Installing, Updating, or Patching the Ivanti Endpoint Manager Core Server

Recommendations for tuning EPM (LDMS) and MS SQL for large enterprise Core Servers

Reindexing LANDesk Databases

How to use the CoreDataMigration.exe tool to migrate core settings

LDMS 2016 Enhanced Security Mode

Problem

Error: "Unable to build the core server activation file" when activating the core server.

Solution / Workaround

Delete all temporary files

1. Check That you have plenty of disk space available for the drive that hosts "\Program Files\LANDesk\Authorization Files". Please use variable %LDMS_HOME% to determine the location of where LDMS or EPM is installed.
2. Navigate to "\Program Files\LANDesk\Authorization Files" and delete all the files in this location.
3. Navigate to "%temp%" and delete all the files in this location.
4. Navigate to "C:\Windows\Temp" and delete all the files in this location.

Make sure correct certificate is being used.

1. Check this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\ManagementSuite\Setup - Certname
2. Verify if the "Certname" from above matches the certificate name in "\Program Files\LANDesk\Shared Files\Keys". If not, adjust the registry to show the proper name. NOTE: The certificate name will not have the file extension in the registry
3. Check that "protect.ini" is referencing the correct <hashname>.0 file and that .0 file has the correct core server name.

Replace ldpgp

1. There are 2 files that you would replace; ldpgp.exe and ldpgp.sig. These files are used to encrypt the license files and can sometimes become corrupt.
2. Replace these two files with the ones from the installer. Here is the location from the 9.6 flat installer: "\LANDeskSoftware960\LANDESK\LDMS\Program Files 64\LD\MS\_non"
   1. ldpgp.exe - \Program Files (x86)\LANDesk\Shared Files, \Program Files\LANDesk\ManagementSuite
   2. ldpgp.sig - \Program Files\LANDesk\ManagementSuite

More Helpful links:

Error: "Unable to build the core server activation file" when activating Core Server

Error "Unable to build the core server activation file" when attempting to activate the LDMS Core Server

Troubleshooting Core Server Activation

If you are installing a fresh v9.6 console and then the SP2 patch you require Microsoft.NET 4.5 to be installed first. If you do not when you run setup.exe for SP2 you will receive an error as shown below

There is a note in the SP2 readme about this:

Important Note: LDMS 9.6 SP2 update requires Microsoft.NET 4.5 be installed on any Remote Consoles prior to installing the patch. Patch Manager can be used to update machines with .NET 4.5

If you already have a console installed with v9.6 SP1 then you can install SP2 as SP1 added Microsoft.NET 4.5 to your PC.

• • Download the latest patch content
  • Preparing the Core Server for installing the update
  • Update the Core Server
  • Update Rollup Cores, Remote Consoles, and clients

Download the latest patch content

1. Login to the Ivanti/LANDESK Console.
   
2. In the Patch and Compliance tool, click the Download Updates icon.
   
3. In the Download Updates window, check the box under Windows | Software Updates | Ivanti 10.1.1 Software Updates.   The screenshot is from a 2017.1 Core Server. For 2016.3, the box to check is LANDESK 10.1 Software Updates.
4. Click the Download now button at the bottom of the screen.
   
5. When the download completes, click the Close button.
   
6. In the Patch and Compliance tool, click the filter on the upper left side (All types) and select the LANDESK update option from the list.
   
7. In the Patch and Compliance tool, click on LANDESK Updates (All items) folder on the left side.
8. Click on the Severity column at the top to sort the results by the severity.
9. Look for vulnerabilities/patches that have Service Pack in the Severity column. Find the service pack with the newest date in the Date published column. This will be the latest Service Update available.
   
   
   Note: Only the newest Service update is needed because all of the fixes in the previous updates are included in the newest one.
10. Double click the newest one to open its properties.
    
11. In properties of the patch, right-click the detection rule that has Core in the name at the end and select the Download Patch option. Do not select the one with RollupCore at the end of the name.
    
12. When the patch finishes downloading, remember the name of the patch file and the location it was downloaded to so you can get to it for later steps.
13. Click Close.
    
14. Right-click the detection rule with clientat the end of the name and download it.
15. When the client patch finishes downloading, close the download window then click OK to close the patch window.
16. In Windows Explorer, go to the folder where the Core patch was downloaded and find the file.
17. Right-click the patch file and select Properties.
    
18. On the General tab, if there is an Unblock button at the bottom near the Read-only check box, click the Unblock button to unblock the file.
19. Unzip the file in a folder on the Core Server.

Preparing the Core Server for installing the update

1. Backup the Core Server by following your Corporate policies for backing up servers.
2. Backup the Ivanti/LANDESK database. Get help from your Database Administrator if you do not know how to do this.
   
   
   Note: Do not skip the backup steps because they are your safety net in case something goes wrong during the install of the update.
   
   
3. Updates can fail if there are any mounted WIM files on the Core Server. The following community article has information on cleaning up the WIM files before installing the update:
   
   How To Cleanup WIM Images Before Upgrading/Patching Core
4. Alternate Data Streams (ADS) on the Core Server or on the update files can cause the upgrade to not update all files and causes strange behavior after the upgrade is complete. Remove ADS on the Core Server before installing the update. The following community article has information on Streams and how to clean it up:
   
   Streams; and why you should remove them.

Update the Core Server

1. Reboot the Core Server.
2. Login to the Core Server with an admin account. If you are doing this through Windows Remote Desktop (RDP), make sure you use the /admin switch when starting the RDP session.
3. Close the Ivanti/LANDESK Console if it is running and close any other applications that are running on the Core Server.
4. Stop any Antivirus software and other Security software that is running on the Core Server so they cannot interfere with the update.
5. It is not required to stop the Ivanti/LANDESK services before installing the update but for best results, it is recommended that you manually stop all of the Ivanti/LANDESK services that are running to make sure they stop successfully.
6. In Windows Explorer, right-click the SETUP.EXE file in the folder where you unzipped the update and select the "Run as administrator" option.
7. After the update finishes installing, reboot the Core Server.

Update Rollup Cores, Remote Consoles, and clients

The Remote Consoles and Rollup Cores can be patched manually by running the same SETUP.EXE that was run on the Core Server to update it. The following steps show how to use Patch Manager to update the Rollup Cores, Remote Consoles, and Clients.

1. In the Patch and Compliance tool in the Console, right-click the update and select the Repair option in the list.
   
2. Click on Agent settings on the left side.
3. Select a different Distribution and patch setting or Reboot setting to be used for this task if the ones used in the Agent installed on the clients do not have the options you want for installing the patch.
4. Click Save. This will create the task and take you to the Scheduled Tasks tool.
   
5. Add targets to the task by dragging and dropping the computers from All Devices in the Console on the task or add queries to the task.
6. Right-click the task and select the Start | Now option to start the task immediately or set the start time that you want the task to start.
7. Wait for the task to complete.

We get the following error message when upgrading to 2018.1

2018-05-30 07:06:49 INFO: Executing: D:\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry          (Launcher.ExecuteCommandEx())

2018-05-30 07:06:53 ERROR: Execution of CBA8InstallCommand completed. Return code: 2, State: Failure                 (SetupController.ExecuteCurrentCommand())

We already tried cbacleanup.exe and iisreset - unfortunately without success.

Anyone have a solution?

Question

Can a Core Server be renamed once installed?

Answer

No. It is not supported to rename the Core Server.  If the Core Server must be renamed, the system should be rebuilt starting with a new installation of the Windows Server operating system the media or from a stable base image.

Scenario:

New install or in place upgrade fails at

018-05-30 07:06:49 INFO: Executing: D:\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry          (Launcher.ExecuteCommandEx())

2018-05-30 07:06:53 ERROR: Execution of CBA8InstallCommand completed. Return code: 2, State: Failure                 (SetupController.ExecuteCurrentCommand())

Neither renaming of the .dll referenced elsewhere or clearing out old certs worked.

Hi,

Are update services cumulative? I'm on Ivanti Endpoint Manager 2017.3 (10.1.30.401) without service update and I want to pass the SU5.

Best regards,

Alexandre

The attached document covers the installation process for Ivanti Endpoint Manager 2018.3.

Issue

The install of LANDESK 2016 fails at the step "Is Database Ready for Upgrade?"

Resolution

There are some prerequisites that will be checked and cause it to fail:

     1. Core Rollup enabled - the upgrade will fail if Core Rollup has been enabled. This needs to be disabled for the upgrade.

     2. DB User Rights - the database user configured in LANDESK Configure Services is the user being used for the upgrade. This user needs to have sys_admin rights in the database itself. Not having these rights will cause the upgrade to fail.

     3. In IIS right click on default website > edit bindings > edit https > ensure that the 'hostname' field is blank

If the upgrade still fails after these prerequisites have been set, there are some troubleshooting steps listed below:

     1. On the core server, open regedit. Navigate to key

          HKLM\Software\LANDESK\ManagementSuite\Core\Connections\Local

          The value for isNTLM needs to be set to "False".

At this point, the install may continue past the database check and fail at the step for "Installing CBA8"

     1. See this document on how to fix this error - Error: Execution of CBA8InstallCommand during inline upgrade from LDMS 9.5 - 9.6 and upgrade to LDMS 2016

          ***Note*** The file location on your machine may vary a little bit, depending on where you extracted the installer to. For the default file location for the 2016 extractor, the folder is C:\LANDESKSoftware2016\LD\MS\PF\LD\MS\_non\ldlogon.

Problem:

During a core upgrade the Installation fails on the Resetting IIS step, and manually running IISReset is failing as well.

When you run iisreset /status you may see the W3SVC service is stuck in a 'stopping' state.

Cause:

The following Microsoft patches that were released in July are responsible for the problem.

https://support.microsoft.com/en-us/help/4338824/windows-81-update-kb4338824

KB4338824

Known issues in this update

Solution:

You can either remove the offending KBs, or download and apply one of the following Windows updates:

If you have KB4338824 installed - https://support.microsoft.com/en-us/help/4345424

If you have KB4338815 installed -  https://support.microsoft.com/en-us/help/4338831

The below chart can be consulted to determine best practices for each .NET version.

	Supported: The version of .NET should not exhibit unstable and intermittent behaviors when installed on the corresponding Core version. Please contact Ivanti support if you experience issues specific to an supported version of .NET.
	Unsupported:The version of .NET has exhibited unstable and intermittent behaviors when installed on the corresponding Core version. Please take the listed steps below if if experience issues with this version of .NET installed.

Core Version	.NET 4.5	NET 4.6	.NET 4.7
LDMS 9.5
LDMS 9.6
LDMS 2016.0
LDMS 2016.3
EPM 2017.1
EPM 2017.3

Hi all,

I am upgrading my LANDesk core server from LANDesk 2016 to Ivanti 2017.01 and it has failed at Installing Identity Server. Rather than do the upgrade on our production environment I decided to be safe and do it on a Development environment first. The environments weren't setup by myself and I haven't used our development environment before, I am fairly new to the business. I did all the necessary pre-checks and made sure pre-requisites were met beforehand using the forums and product documentation. Upon doing the upgrade the wizard stopped at the step "Installing Identity Server". I checked the logs and found the following error message in:

2018-10-23 12:58:31 INFO: Execution of CreateWebsite completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2018-10-23 12:58:31 INFO: Executing command CreateCertificate (SetupController.ExecuteCurrentCommand())

2018-10-23 12:58:31 INFO: Executing: D:\Ivanti2017-1 folder\LD\IdentityServer\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="CertificateActions" Method="CreateCertificate" commandLine="BouncyCastle;SHA256;My;LocalMachine;TCG-HAY-DEVLD01;LANDESK Secure Token Server"; (Launcher.ExecuteCommandEx())

2018-10-23 12:58:35 ERROR: Execution of CreateCertificate completed. Return code: 1, State: Failure (SetupController.ExecuteCurrentCommand())

2018-10-23 12:58:35 INFO: A required XmlCommand failed (SetupController.CancelInstall())

2018-10-23 12:58:35 INFO: Exiting with Return Code : 3 (SetupController.CancelInstall())

I also checked the setup logs and found this error message:

2018-10-24 11:42:08 INFO: Executing: D:\Ivanti2017-1 folder\LD\IdentityServer\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Identity Server" (Launcher.ExecuteCommandEx())

2018-10-24 11:42:10 ERROR: Execution of IdentityServerInstall completed. Return code: 3, State: Failure (SetupController.ExecuteCurrentCommand())

Upon doing some research on the internet, any documentation I could find and the forums here as well as comparing the development environment core server with our production environment core servers I found that in IIS>Server Certificates we are missing the certificate called 'LANDESK Secure Token Server' which might have something to do with this however my experience in LANDesk is somewhere between basic and intermediate and therefore I am not sure what to do next and how to resolve this. I have contacted Ivanti support however despite this server being out of action and this being a SEV 2 they seem to be extremely slow at responding and not much help and so if there is anyone in the community that has had similar issues with the upgrade process and failing on Installing Identity Server and has any ideas of how to fix this it would be much appreciated. I believe this has something to do with ISS, Server Certificates and STS but I don't know how it should be configured or know enough about it to troubleshoot further.

Thanks in advance to anyone who is able to assist with this.

Kind regards,

Luke

Description

This is a simple chart designed to quickly reference what the minimum required version a core needs to be on in order to upgrade.

Note: It is recommended to be on the latest service pack or service update level for each version before upgrading. Being on the latest service pack will help reduce problems during upgrade.

Post converted to PDF and attached for Migration.

This document covers how to install / upgrade to an Ivanti Endpoint Manager ( EPM ) version 2017.3

Ivanti Endpoint Manager ( EPM ) was previously known as LANDESK Management Suite ( LDMS )

This document will follow in a linear format the EPM 2017.1 Core Server installation showing the steps that it takes, log snippets, and will contain markers of known issues at certain places in the installation.

Log Files, Order of Operations and Locations

When troubleshooting the installation it can be important to get a list of all of the logs sorted by the last modified date in order to find the proper log for that timeframe of the installation.   A list of some of the log files for installation can be found by looking for *.log under C:\ProgramData\LANDesk.

Additional log files will be under \Program Files\LANDESK\ManagementSuite\log.

Initial Setup and Prerequisite Checks

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log

Log Example:

1. Checking for Online Updates
2. Selecting installation language (The options are English (United States), Chinese (Simplified),  Chinese (Traditional), French (France), German (Germany), Japanese, Korean, Portuguese (Brazil) and Spanish (International)
3. Accepting the End User License Agreement (EULA)
4. Selection of what you want to install.  (Core Server, Remote Console, or Rollup Core Server)
5. The following list of needed pre requisites is displayed (If you click the checkbox for "Check all prerequisites")
   
   
   Typically at this point, IIS Configuration and .NET Framework are the prerequisites missing.   However, heed warnings and ensure proper memory and disk space is available.

IIS Configuration

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Install.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log

Search for String in Log File: "

The IIS Configuration consists of the following:

- IIS Web Server role (IIS Web Server Role must be installed)
- Windows Process Activation Service (Windows Process Activation Service)- IIS 6 Management Compatability (IIS 6 Management Compatibility)

The installation logging starts in the C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log with the following DISM command:

2017-08-30 06:47:12 INFO: Executing: dism.exe /online /Quiet /NoRestart /enable-feature /ignorecheck /featurename:IIS-WebServerRole /featurename:WAS-WindowsActivationService
/featurename:WAS-ProcessModel /featurename:IIS-IIS6ManagementCompatibility /featurename:IIS-Metabase /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Install.log (Launcher.ExecuteCommandEx())

From this point as specified in the /LogPath portion of the DISM command line logging of the scripted IIS installation is logged in

C:\ProgramData\LANDesk\ManagementSuite\Install10.1.10Log\IIS7_Scriped_Install.log

Database Selection and Configuration

At this point, the choice to either Configure a new database or Upgrade an existing database is made.

Either SQL Express or Microsoft SQL Server can be selected.

If SQL Express is entered the following the installation moves directly to the next step of selecting the install path.

If selecting the Microsoft SQL Server option the following screen is presented:

For the purposes of this document, we will select SQL Express.

Selection of installation path

Typically at this section, only the drive letter will be changed if necessary.  Please ensure that an ample amount of space is available, at a minimum the recommended available free space of 50gb.

Log files updated:

At this point in the process, the following useful information is written to the C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log file:

2017-08-30 07:51:36 INFO: Installation Information

Feature: Core Server

Language: English (United States)

Database Action: Populate New Database

Certificate: LANDesk_1504079451

Installation Folder: C:\Program Files\LANDesk\ManagementSuite

 

Database Information

Database Application: SQL Express

Server: 2017-1\LDMSDATA

Database: ulddb

Port: Auto-detect

User: sa

Selection of Security Client Management (Client Certificate-based Security)

For more information about Client Certificate-Based Security) see LDMS 2016 Enhanced Security Mode

Log files updated: C:\ProgramData\LANDesk\Install\Log\NonSelfSignedCert.log

Installation of Microsoft Visual C++ Runtime Engines

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log

2017-08-30 07:51:36 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x64.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:38 INFO: Executing: C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Data\Main\bin\Resources\PreInstall\landesk.common.runmethod.exe<args> (Launcher.ExecuteCommandEx())

2017-08-30 07:51:41 INFO: Executing command VC11Command (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\11\vcredist_x86.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:43 INFO: Execution of VC11Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:43 INFO: Executing command VC11Commandx64 (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:43 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\11\vcredist_x64.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:44 INFO: Execution of VC11Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:44 INFO: Executing command VC12Command (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:44 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\12\vcredist_x86.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:46 INFO: Execution of VC12Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:46 INFO: Executing command VC12Commandx64 (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:46 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\12\vcredist_x64.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:48 INFO: Execution of VC12Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:48 INFO: Executing command VC14Command (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:48 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x86.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:50 INFO: Execution of VC14Command completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:50 INFO: Executing command VC14Commandx64 (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:50 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Microsoft Visual C++ Redistributable\14\vc_redist.x64.exe /q (Launcher.ExecuteCommandEx())

2017-08-30 07:51:50 INFO: Execution of VC14Commandx64 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:51 INFO: Executing command AccessDatabaseEngine (SetupController.ExecuteCurrentCommand())

Configuring the Microsoft Access Database Engine 2010 Redistributable

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD Time.log

2017-08-30 07:51:51 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Redistributables\AccessDatabaseEngine\AccessDatabaseEngine_x64.exe /q

Configuring the Web Server Role

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Install.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 07:51:56 INFO: Executing command IISConfiguration2012 (SetupController.ExecuteCurrentCommand())

2017-08-30 07:51:56 INFO: Executing: dism.exe /Online /Quiet /NoRestart /enable-feature /all /featurename:IIS-WebServerRole /featurename:IIS-CommonHttpFeatures /featurename:IIS-StaticContent /featurename:IIS-DirectoryBrowsing /featurename:IIS-HttpRedirect /featurename:IIS-ApplicationDevelopment /featurename:IIS-ASP /featurename:IIS-CGI /featurename:IIS-ISAPIExtensions /featurename:IIS-ManagementConsole /featurename:IIS-ServerSideIncludes /featurename:IIS-Security /featurename:IIS-WindowsAuthentication /featurename:IIS-WebServerManagementTools /featurename:IIS-BasicAuthentication /featurename:IIS-ClientCertificateMappingAuthentication /featurename:NetFx4Extended-ASPNET45 /featurename:IIS-ApplicationInit /featurename:IIS-ISAPIFilter /featurename:IIS-ManagementService /featurename:IIS-NetFxExtensibility45 /featurename:IIS-ASPNET45 /featurename:WCF-HTTP-Activation45 /featurename:Windows-Identity-Foundation /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\IIS7_Scripted_Config.log

Registering .NET Framework 4 with IIS

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 07:52:45 INFO: Executing: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i -enable (Launcher.ExecuteCommandEx())

2017-08-30 07:52:45 INFO: Execution of IIS4Registration completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

Adding the SNMP feature

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\SNMP_dism.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 07:52:45 INFO: Executing: dism.exe /Quiet /NoRestart /Online /Enable-Feature /FeatureName:SNMP /LogPath:C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SNMP_dism.log (Launcher.ExecuteCommandEx())

2017-08-30 07:52:51 INFO: Execution of SNMPFeature completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

Determining Host Settings

• C:\ProgramData\LANDesk\log\LANDesk.LANDesk.Common.RunMethod_YYYY-MM-DD time

2017-08-30 07:52:51 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="GetFQDN" commandLine="" (Launcher.ExecuteCommandEx())

2017-08-30 07:52:51 INFO: Execution of SystemActionsGetFQDN completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

Configuring Additional Websites

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\WebSiteConfiguration.msi.log

2017-08-30 07:52:52 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\WebSiteConfiguration.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\WebSiteConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite" IISDIR="C:\inetpub\wwwroot" (Launcher.ExecuteCommandEx())

Installing the Core Server

• C:\ProgramData\LANDESK\Log\apmservice.log - Installation of the Policy Server service.
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.LDMS.msi - logs laying down of the main core server components and files
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\ServerConfig.msi.log - Logs additions such as the licensing executable and Configure Services.
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\ConsoleConfiguration.msi - Logs installation of the LDMS console itself
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\Framework.msi.log - Installation of the common framework files
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\LANDesk.Install.LDMS_YYYY-MM-DD time.log - Runs Framework.msi and addres registry keys relating to the uninstall strings for the common framework
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 07:52:56 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\LD\MS\landesk software.msi" /q /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.LDMS.msi.log" SILENT_INSTALL=1 LDLANG=ENU INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite" CORESERVER=2017-1 LANDESK_CORE_TYPE=1 LDINSTALLTYPE=1 ESTSIZE=1593835 ORGANIZATION="Unspecified"

Creating Com+ User

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:00:37 INFO: Executing command LDCreateComPlusUserNoMSI (SetupController.ExecuteCurrentCommand())

2017-08-30 08:00:37 INFO: Executing: rundll32.exe "C:\Users\Administrator\Desktop\Retail\Resources\ldmsinst.dll",_LDCreateComPlusUserNoMSI 0, 0, 0, 0

Configuring Scheduler COM

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:00:38 INFO: Executing command LDRegisterSchComNoMSI (SetupController.ExecuteCurrentCommand())

2017-08-30 08:00:38 INFO: Executing: rundll32.exe "C:\Users\Administrator\Desktop\Retail\Resources\ldmsinst.dll",_LDRegisterSchComNoMSI 0, 0, 0, 0

Creating Scheduler Service

• C:\ProgramData\LANDesk\log\SchedSvc.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:00:40 INFO: Executing command Service_SchedSvc_Install (SetupController.ExecuteCurrentCommand())

2017-08-30 08:00:40 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\SchedSvc.exe /i

Configuring MBSDK - UplDirRC

• C:\ProgramData\LANDesk\log\LANDesk.LANDesk.Common.RunMethod_YYYY-DD_MM Time
• C:\Program Files\LANDesk\ManagementSuite\log\MBSDK.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:08 INFO: Executing command ConfigureUplDirAsync (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:08 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\upl\async_basepath.asp;SimpleReplace;ASYNCDIR;C:\Program Files\LANDesk\ManagementSuite\MBSDK\AsyncFiles"

Configuring Internet Settings

• C:\ProgramData\LANDesk\log\LANDesk.LANDesk.Common.RunMethod_YYYY-DD_MM Time
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:33 INFO: Executing command ConfigCenterRemoveNegotiateProvider (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/windowsAuthentication /-"providers.[value='Negotiate']" /commit:apphost

Registering COM Servers

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:10 INFO: Executing command RegisterCOMServersConsole (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:10 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Install Only Files\launchapp.exe runlist=RegisterCOMConsole.txt "ldms=C:\Program Files\LANDesk\ManagementSuite" "ldmain=C:\Program Files\LANDesk\ManagementSuite\ldmain"

Installing winpcap-nmap

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:13 INFO: Executing command WinPcapCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:13 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\winpcap-nmap-4.13.exe /S

Setting folder permissions

• C:\Program Files\LANDesk\ManagementSuite\log\SetNTFSPermissions.exe.log

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:14 INFO: Executing command SetPermissionsOnKeysFolder (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\SetNTFSPermissions.exe /R "C:\Program Files\LANdesk\Shared Files\keys" administrators:W system:W "LANDesk Administrators:W" "network service:R" "LANDeskComPlus:R" aspnet:R wamuser:R IISAnon:R

Installing Framework

• C:\ProgramData\LANDesk\Framework\Install\11.0\Log\Framework.msi.log
• C:\ProgramData\LANDesk\Framework\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
• C:\Program Files\LANDESK\ManagementSuite\log\Framework.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:16 INFO: Executing command FrameworkInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:16 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\Framework\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Framework"

Installing Configuration Center

• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\ConfigCenter.msi
• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:27 INFO: Executing command ConfigCenterInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:27 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\ConfigCenter\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\ConfigurationCenter"

Removing the Negotiate Provider for Configuration Center

• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:33 INFO: Executing command ConfigCenterRemoveNegotiateProvider (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/windowsAuthentication /-"providers.[value='Negotiate']" /commit:apphost

Disabling Anonymous authentication for Configuration Center

• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:34 INFO: Executing command ConfigCenterDisableAnonymousAuth (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:34 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/anonymousAuthentication /enabled:"False" /commit:apphost

Disabling Basic Authentication for Configuration Center

• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:34 INFO: Execution of ConfigCenterDisableAnonymousAuth completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:34 INFO: Executing command ConfigCenterDisableBasicAuth (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:34 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.webServer/security/authentication/basicAuthentication /enabled:"False" /commit:apphost

Disabling Forms Authentication for Configuration Center

• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:35 INFO: Executing command ConfigCenterDisableFormsAuth (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:35 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/ConfigurationCenter" /section:system.web/authentication /mode:Windows

Installing Workspaces

• C:\ProgramData\LANDesk\BridgeIT\Install\LANDesk.Install.LDMS_YYYY_MM_DD time.log
• C:\ProgramData\LANDesk\ConfigurationCenter\Install\11.0\Log\BridgeIT.MSI.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:35 INFO: Executing command BridgeITInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:35 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\BridgeIT\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\BridgeIT"

Installing Identity Server

Log Files Used or Updated:

• C:\ProgramData\LANDesk\IdentityServer\Install\10.5\Log\IdentifyServer.msi.log
• C:\ProgramData\LANDesk\IdentityServerInstall\11.0\Log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:41 INFO: Executing command IdentityServerInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\IdentityServer\setup.exe /s Feature=Feature1 InstallDir="C:\Program Files\LANDESK\Identity Server"

Copying Mobility Files

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:49 INFO: Executing command AtlasCopyFiles (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:49 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="DirectoryCopy" commandLine="C:\Users\Administrator\Desktop\Retail\LD\Mobility\Core\LDMain;C:\Program Files\LANDesk\ManagementSuite;true"

Copying Mobility Console files

• C:\ProgramData\Log\LANDesk.Common.RunMethod_YYYY-MM-DD time

2017-08-30 08:01:53 INFO: Execution of AtlasCopyConsoleFiles completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:53 INFO: Executing command AtlasRouterXMLRemoveLines (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:53 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;RemoveLinesWithPattern;.BES5"";"

Restoring Mobility Configuration Files

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log
  

2017-08-30 08:01:54 INFO: Execution of AtlasRouterXMLRemoveLines completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:54 INFO: Executing command AtlasRouterXMLAddAssemblyPath (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:54 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;SimpleReplace;AssemblyPath="""";AssemblyPath=""C:\Program Files\LANDesk\ManagementSuite\Mobile.Handlers.dll"""

Updating Mobility Configuration

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:54 INFO: Executing command AtlasRouterXMLAddAssemblyPath (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:54 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="ModifyTextFile" commandLine="C:\Program Files\LANDesk\ManagementSuite\routersxml\Mobile.Router.xml;SimpleReplace;AssemblyPath="""";AssemblyPath=""C:\Program Files\LANDesk\ManagementSuite\Mobile.Handlers.dll"""

Resetting IIS

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:01:55 INFO: Executing command IisReset1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:01:55 INFO: Executing: C:\Windows\System32\iisreset.exe

Configure SmartVue Registry

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:06 INFO: Executing command SmartVueAddPointCoreRegistry (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:06 INFO: Executing: reg.exe add HKLM\SOFTWARE\Landesk\ManagementSuite\Setup /v PointCore /t REG_SZ /d "2017-1" /f

Copying SmartVue files

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:06 INFO: Executing command SmartVueCopyFiles (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:06 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="SystemActions" Method="DirectoryCopy" commandLine="C:\Users\Administrator\Desktop\Retail\LD\SmartVue\LDMain;C:\Program Files\LANDesk\ManagementSuite;true"

Creating the Installer Information File

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:17 INFO: Executing command InstallerConfigFile (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:17 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="InstallerInfoXml" Method="CreateInstallerInfoXml" commandLine="10.1.10.0;en-US;C:\Program Files\LANDesk\ManagementSuite;C:\Program Files\LANDESK;LDMSInstallerInfo.config"

Configuring IIS Settings

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:19 INFO: Executing command AddIsapiCgiRestrictions_PostCgi (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:19 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="AddIsapiAndCgiRestriction" commandLine="C:\Program Files\LANDesk\ManagementSuite\incomingdata\postcgi.exe;True;PostCgi;CBA8 Alert Receiver"

Configuring Server Shortcuts

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\ServerConfiguration.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:20 INFO: Executing command ServerConfiguration (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:20 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\ServerConfiguration.msi" TRANSFORMS="C:\Users\Administrator\Desktop\Retail\Resources\en-US\ServerConfiguration-en-US.mst" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\ServerConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 TARGETDIR="C:\Program Files\LANDesk\ManagementSuite" ADDLOCAL=CoreServer

Configuring Console Shortcuts

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\ConsoleConfiguration.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:24 INFO: Executing command CoreConsoleConfiguration (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:24 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Resources\ConsoleConfiguration.msi" TRANSFORMS="C:\Users\Administrator\Desktop\Retail\Resources\en-US\ConsoleConfiguration-en-US.mst" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\ConsoleConfiguration.msi.log" /q REBOOT=ReallySuppress INSTALLLEVEL=90 ENABLEEXEC=1 TARGETDIR="C:\Program Files\LANDesk\ManagementSuite"

Configuring SSL settings for ServerAuthentication website

• C:\ProgramData\LANDesk\ManagementSuite\log\LANDesk.WebServer.Configure.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:27 INFO: Executing command WebSiteConfig-ServerAuthentication-SSL (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:27 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/landesk/managementsuite/core/ServerAuthentication" /section:access /sslFlags:SslNegotiateCert /commit:apphost

Configuring SSL settings for PreferredServer website

• C:\ProgramData\LANDesk\ManagementSuite\log\LANDesk.WebServer.Configure.exe.log

2017-08-30 08:02:28 INFO: Executing command WebSiteConfig-PreferredServer-SSL (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:28 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/landesk/managementsuite/core/PreferredServer" /section:access /sslFlags:SslNegotiateCert /commit:apphost

Configuring SSL settings for WSVulnerabilityCore website

• C:\ProgramData\LANDesk\ManagementSuite\log\LANDesk.WebServer.Configure.exe.log

2017-08-30 08:02:29 INFO: Executing command WebSiteConfig-WSVulnerabilityCore-SSL (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:29 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/WSVulnerabilityCore" /section:access /sslFlags:SslNegotiateCert /commit:apphost

Configuring IIS Buffer Settings

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:32 INFO: Executing command IISBufferSettings1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:32 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/WSVulnerabilityCore" /section:system.webServer/serverRuntime /uploadReadAheadSize:1073741824 /commit:apphost

Configuring IIS Settings

C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:33 INFO: Executing command IISRequestFilteringSettings1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/ldlogon/antivirus8" /section:system.webServer/security/requestFiltering /-"hiddenSegments.[segment='bin']"

Adding the Web Server Role

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:33 INFO: Executing command IISRequestFilteringSettings1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:33 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "http://localhost/ldlogon/antivirus8" /section:system.webServer/security/requestFiltering /-"hiddenSegments.[segment='bin']" (Launcher.ExecuteCommandEx())

2017-08-30 08:02:35 INFO: Execution of IISRequestFilteringSettings1 completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:35 INFO: Executing command SetExecutionPolicy (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:35 INFO: Executing: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Set-ExecutionPolicy Unrestricted (Launcher.ExecuteCommandEx())

Adding Encryption

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:41 INFO: Executing command LDCryptoConfigUtilityCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:41 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LDCryptoConfigUtil.exe /symmAlgorithmId=AES /symmKeySize=256 /symmBlockMode=CBC

Installing SQL Express

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:02:43 INFO: Executing command SQLExpressInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:02:43 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="SqlExpressInstall" commandLine="C:\Users\Administrator\Desktop\Retail\Resources\SQLServerExpress\en_sql_server_2016_express_with_service_pack_1_x64_9540756.exe;LDMSDATA;ENU"

Installing SQL System CLR Types

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\SQLServerSystemCLRTypes.Install.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:15:37 INFO: Executing command SQLServerSystemCLRTypesInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:15:37 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Redistributables\SQLServer\SQLSysClrTypes.x64.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SQLServerSystemCLRTypes.Install.msi.log" /q REBOOT=ReallySuppress

Installing SQL  Shared Management Objects

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\Log\SQLServerManagementObjects.Install.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:15:38 INFO: Executing command SQLServerSharedManagementObjectsInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:15:38 INFO: Executing: msiexec.exe /i "C:\Users\Administrator\Desktop\Retail\Redistributables\SQLServer\SharedManagementObjects.x64.msi" /lvx "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\SQLServerSharedManagementObjects.Install.msi.log" /q REBOOT=ReallySuppress

Creating database

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:15:42 INFO: Executing command MSCreateSQLExpressDatabase (SetupController.ExecuteCurrentCommand())

2017-08-30 08:15:42 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="CreateSQLExpressDatabase" commandLine="2017-1\LDMSDATA;LDMSDATA"

Setting database option: Auto close to off

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:15:46 INFO: Executing command SetSQLExpressDatabaseAutoCloseToOff (SetupController.ExecuteCurrentCommand())

2017-08-30 08:15:46 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="SetSQLExpressDatabaseAutoCloseToOff" commandLine="2017-1\LDMSDATA"

Configuring Datamart

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDESK.Install.LDMS_YYYY_MM_DD time

2017-08-30 08:15:49 INFO: Executing command CoreDBUtilDatamart (SetupController.ExecuteCurrentCommand())

2017-08-30 08:15:49 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Configuring Datamart PM

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDESK.Install.LDMS_YYYY_MM_DD time

2017-08-30 08:19:00 INFO: Executing command CoreDBUtilDatamartPM (SetupController.ExecuteCurrentCommand())

2017-08-30 08:19:00 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamartpm.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Configuring Datamart SAM

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDESK.Install.LDMS_YYYY_MM_DD time

2017-08-30 08:19:07 INFO: Executing command CoreDBUtilDatamartSAM (SetupController.ExecuteCurrentCommand())

2017-08-30 08:19:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\datamartsam.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Configuring Workspaces Instance

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDESK.Install.LDMS_YYYY_MM_DD time
• C:\ProgramData\LANDesk\log\LANDesk.LANDesk.Common.RunMethod_YYYY-MM-DD time.log

2017-08-30 08:19:10 INFO: Executing command AtlasDatamart (SetupController.ExecuteCurrentCommand())

2017-08-30 08:19:10 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\MDM.Datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Performing Additional Configurations

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:19:14 INFO: Executing command AtlasDatamartExchange (SetupController.ExecuteCurrentCommand())

2017-08-30 08:19:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /buildcomponents /DDON /xml="C:\Program Files\LANDesk\ManagementSuite\Exchange.Datamart.xml" /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Migrating tasks and policies

• C:\Program Files\LANDesk\ManagementSuite\log\MigrateTasksAndPolicies.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:20:47 INFO: Executing command MigrateTasksAndPoliciesCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:20:47 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\MigrateTasksAndPolicies.exe -autorun

Extracting Report Files

• C:\ProgramData\LANDesk\log\vulscan.1.logC:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:20:50 INFO: Executing command ReportsExtractCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:20:50 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\Program Files\LANDesk\ManagementSuite\reporting\rptfiles.cab" /dest="C:\Program Files\LANDesk\ManagementSuite\reporting"

Extracting Console Report Files

• C:\ProgramData\LANDesk\log\vulscan.2.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:21:24 INFO: Executing command ReportsConsoleExtractVDirCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:21:24 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\inetpub\wwwroot\LANDesk\LDMS\reporting\console_rptfiles.cab" /dest="C:\inetpub\wwwroot\LANDesk\LDMS\reporting"

Installing Report Files

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:21:54 INFO: Executing command ReportsConsoleVDirCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:21:54 INFO: Executing: C:\inetpub\wwwroot\LANDesk\LDMS\LocReport.exe ENU

Importing Reports into Database

• C:\Program Files\LANDesk\ManagementSuite\log\CoreDBUtil.exe

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:07 INFO: Executing command CoreDBUtilCannedReports (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /updatecannedreports /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Configuring Additional Shortcuts

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:27 INFO: Executing command BridgeITCreateShortcut (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:27 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="ShortcutActions" Method="CreateInternetShortcut" commandLine="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ivanti;Ivanti Workspaces;'https://localhost/my.bridgeit/';C:\Program Files\LANDesk\ManagementSuite\workspaces.ico"

Configuring Certificate for Workspaces Web Service

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:28 INFO: Executing command BridgeITSetCertThumbprintInWebService (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:28 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "*.BridgeIT"

Configuring Certificate for Common Services Web Service

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:29 INFO: Executing command SetCertThumbprintInWebServiceDistributionApi (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:29 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "DistributionApi"

Configuring Certificate for Distribution API Web Service

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:30 INFO: Executing command SetCertThumbprintInWebServiceLdApi (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:30 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "LdApi"

Configuring Certificate for SmartVue Web Service

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:31 INFO: Execution of SetCertThumbprintInWebServiceSmartVue completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:31 INFO: Executing command AddNetworkServiceReadPermsToCert (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:31 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addpermissionstocertificate" "LANDesk_1504079451" "Network Service" "read"

Configuring Permissions on Certificate

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:31 INFO: Execution of AddNetworkServiceReadPermsToCert completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:32 INFO: Executing command CBA8InstallCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:32 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry

Installing CBA8

• C:\ProgramData\LANDesk\log\rainstall.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:32 INFO: Executing command CBA8InstallCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:32 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\rainstall.exe /delayextensioninstall /dontmove /vroot=ldms.vroot /extension=lclxsvc.dll /install /cert=registry

Importing Alert Names into Database

• C:\Program Files\LANDesk\ManagementSuite\log\alertname2table.exe.information.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:22:38 INFO: Executing command AlertNamesToDatabaseCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:22:38 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\alertname2table.exe -v 0 -c -d "C:\Program Files\LANDesk\ManagementSuite\alertstrings"

Importing Alert Rules into Database

• C:\Program Files\LANDesk\ManagementSuite\log\alertruleset2table.exe.information.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:02 INFO: Executing command AlertRuleset2tableCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:02 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\alertruleset2table.exe "C:\Program Files\LANDesk\ManagementSuite\AlertRuleSets"

Importing Software Distribution Methods into Database

• C:\Program Files\LANDesk\ManagementSuite\log\swdCoreCustomAction.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:23 INFO: Executing command SWDMethodsToDatabaseCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:23 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\swdCoreCustomAction.exe forcepackagesupdate

Generating Root AMT Certificate

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:34 INFO: Executing command AMTProvMgr2Command (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:34 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\amtprov\AMTProvMgr2.exe -hash

Importing Remote Control Certificate

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:41 INFO: Executing command ImportRCCertificate (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="CertificateActions" Method="ImportRootCertificate" commandLine="C:\Program Files\LANDesk\ManagementSuite\rchtml5.cer";

Configuring Main Application Pool

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:41 INFO: Executing command AppPoolLdAppMainStartMode (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="SetAppPoolAttribute" commandLine="LDAppMain;StartMode;AlwaysRunning"

Configuring Web Application Pool

• C:\ProgramData\LANDesk\log\LANDesk.Common.RunMethod_YYYY-MM-DD time.log

2017-08-30 08:23:41 INFO: Executing command AppPoolLdAppMainStartMode (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:41 INFO: Executing: C:\Users\Administrator\Desktop\Retail\Resources\LANDesk.Common.RunMethod.exe assemblyFile="LANDesk.Install.Common.Actions.dll" class="IISActions" Method="SetAppPoolAttribute" commandLine="LDAppMain;StartMode;AlwaysRunning"

Create Monitor Root

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:44 INFO: Executing command CreateMonitorRootCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:44 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LDLogon\CreateMonitorRoot.exe "" "C:\Program Files\LANDesk\\"

Importing Roles and Rights

• C:\Program Files\LANDesk\ManagementSuite\log\CreateLandeskRights.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:47 INFO: Executing command CreateLANDeskRightsCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:47 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CreateLANDeskRights.exe

Importing SmartVue Roles and Rights

• C:\Program Files\LANDesk\ManagementSuite\log\CreateLandeskRights.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:23:56 INFO: Executing command SmartVueCreateLANDeskRights (SetupController.ExecuteCurrentCommand())

2017-08-30 08:23:56 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CreateLANDeskRights.exe /LOCALIZEDXML /xml "SmartVuePermissions.xml"

Installing AMS For Core

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:24:01 INFO: Executing command InstAmsCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:24:01 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\instams.exe Core

Providing System Settings for Agent

• C:\ProgramData\LANDesk\log\stamper.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:24:04 INFO: Executing command StamperCommand 1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:24:04 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\stamper.exe

Configuring Provisioning for your environment

• C:\Program Files\LANDesk\ManagementSuite\log\osd.Upgrade.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:24:06 INFO: Executing command OSDUpgradeCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:24:06 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\OSD.Upgrade.exe

Installing Ivanti Trusted Platform Module return code template

• C:\Program Files\LANDesk\ManagementSuite\log\HPCoreCustomAction.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:01 INFO: Executing command HPCoreCustomAction (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:01 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\HPCoreCustomAction.exe

Provisioning Configuration

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:07 INFO: Executing command ProvCreateStartnetCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:07 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_createstartnet.exe

Provisioning Database - Actions and Sections

• C:\Program Files\LANDesk\ManagementSuite\log\Prov_LoadDB.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:08 INFO: Executing command ProvLoadDBActionsAndSectionsCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:08 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\ENUActionsAndSections.xml"

Provisioning Datababase - Initial Groups

• C:\Program Files\LANDesk\ManagementSuite\log\Prov_LoadDB.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:11 INFO: Executing command ProvLoadDBInitialGroupsCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:11 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\ENUInitialGroups.xml" -u 1

Provisioning Database - Public Variables

• C:\Program Files\LANDesk\ManagementSuite\log\Prov_LoadDB.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:12 INFO: Executing command ProvLoadDBPublicVariablesCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:12 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_Loaddb.exe -f "C:\Program Files\LANDesk\ManagementSuite\PublicVariables.xml"

Provisioning Install plugin

• C:\Program Files\LANDesk\ManagementSuite\log\Prov_InstallPlugin.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:16 INFO: Executing command ProvInstallPluginCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:16 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\prov_InstallPlugin.exe -a

OS Virtualization Provider Setup

• C:\Program Files\LANDesk\ManagementSuite\log\Virt_Esx_Manage.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:19 INFO: Executing command VirtEsxManageCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:19 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Virt_Esx_Manage.exe /genkey=ESX

Configuring Agent Settings

• C:\ProgramData\LANDesk\log\stamper.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:21 INFO: Executing command StamperCommand 2 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:21 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\stamper.exe

Verifying IIS Configurations

• C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.WebSiteConfiguration.Repair.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:22 INFO: Executing command RepairWebSiteConfiguration (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:22 INFO: Executing: msiexec.exe /fomus {14443C79-27E7-4CC6-AF1B-9AC3DD5C3931} /quiet /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.WebSiteConfiguration.Repair.msi.log"

Resetting IIS

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:40 INFO: Executing command IisReset2 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:40 INFO: Executing: C:\Windows\System32\iisreset.exe

Configuring Firewall

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:50 INFO: Executing command FirewallConfigurationCommand (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:50 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\Install Only Files\OpenFirewallPorts.exe C:\Program Files\LANDesk\ManagementSuite\Install Only Files\OpenFirewallPortsVista.xml

Preparing Workspaces database

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:51 INFO: Executing command BridgeITCreateSQLExpressDatabase (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:51 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="SqlExpressConfiguration" Method="CreateSQLExpressDatabaseBridgeIT" commandLine="LDMSDATA;LDBridgeIT;Framework"

Copying Workspaces database file

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:29:58 INFO: Executing command BridgeITCopySqlScriptENU (SetupController.ExecuteCurrentCommand())

2017-08-30 08:29:58 INFO: Executing: cmd.exe /c xcopy /y/i "C:\Users\Administrator\Desktop\Retail\LD\Database\Workspaces\SQL Server Scripts\LDSD_OOTB_ENU.zip" "C:\ProgramData\LANDesk\ConfigurationCenter\SQLServerScripts\"

Extracting Workspaces Database script

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:30:02 INFO: Execution of BridgeITExtractSqlScriptENU completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:30:03 INFO: Executing command BridgeITConfigureDatabase (SetupController.ExecuteCurrentCommand())

2017-08-30 08:30:03 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="ConfigCenter" Method="ConfigureDatabase" commandLine="LDBridgeIT;Framework"

Configuring Workspaces Database

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:32:19 INFO: Execution of BridgeITConfigureDatabase completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:32:19 INFO: Executing command BridgeITConfigureVDirDatabase (SetupController.ExecuteCurrentCommand())

2017-08-30 08:32:19 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LANDesk.Common.RunMethod.exe assemblyFile=".\Install Only Files\LANDesk.Install.Common.Actions.dll" class="ConfigCenter" Method="ConfigureVDirDatabase" commandLine="LDBridgeIT;Framework"

Configuring Workspaces Application

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:32:30 INFO: Execution of BridgeITConfigureVDirDatabase completed. Return code: 0, State: Success (SetupController.ExecuteCurrentCommand())

2017-08-30 08:32:31 INFO: Executing command SamInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:32:31 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\SAM\setup.exe /s

Installing Software License Monitoring

C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:32:31 INFO: Executing command SamInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:32:31 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\SAM\setup.exe /s

Installing Office 365 components for Workspaces

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:44:00 INFO: Executing command ItamInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:44:00 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\ITAMData\setup.exe /s

Installing Lenovo TVT add on

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDESK.Setup.LenovoTVT.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:44:33 INFO: Executing command TVTInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 08:44:33 INFO: Executing: msiexec.exe /i "C:\Users\David Holland\Desktop\Retail\LD\TVT\LenovoTVTAddOn.msi" /q /lv+ "C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\LANDesk.Setup.LenovoTVT.msi.log" INSTALLDIR="C:\Program Files\LANDesk\ManagementSuite"

Installing Data Analytics

• C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\DataAnalytics_Setup.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:45:50 INFO: Executing command DataAnalytics_Install (SetupController.ExecuteCurrentCommand())

2017-08-30 08:45:50 INFO: Executing: C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Data\Main\bin\Resources\DataAnalytics\setup10.exe /S /Verbose"C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log\DataAnalytics_Setup.exe.log" /v"LDDAMS=YES"

Installing Data Analytics - registering COM servers

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:57:26 INFO: Executing command DataAnalytics_Install_RegAsm_1 (SetupController.ExecuteCurrentCommand())

2017-08-30 08:57:26 INFO: Executing: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegAsm.exe "C:\Program Files\LANDesk\ManagementSuite\WEBPULL\Interop.ComUtilitiesLib.dll" /s

Installing Data Analytics - registering .NET assemblies

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

Exporting WMI Rules

• C:\Program Files\LANDesk\ManagementSuite\log\WMIRulesExport.exe.information.log
• C:\Program Files\LANDesk\ManagementSuite\log\WMIRulesExport.exe.licensing.log
• C:\Program Files\LANDesk\ManagementSuite\log\WMRulesExport.exe.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 08:57:26 INFO: Executing command WMIRulesExport (SetupController.ExecuteCurrentCommand())

2017-08-30 08:57:27 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\WMIRulesExport.exe

Configuring Licensing Service Provider

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:08:13 INFO: Executing command LSP_AltHostSetting (SetupController.ExecuteCurrentCommand())

2017-08-30 09:08:13 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\LicensingServiceProvider.exe /althost=LICENSE3 /host=LICENSE /content=14 /frequency=14

Localizing Data in the Database

• C:\Program Files\LANDesk\ManagementSuite\log\Coredbutil.exe
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:08:14 INFO: Executing command CoreDBUtilLocalize (SetupController.ExecuteCurrentCommand())

2017-08-30 09:08:14 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\CoreDbUtil.exe /localize /logpath="C:\ProgramData\LANDESK\ManagementSuite\Install\10.1.10\Log"

Configuring Core Server to launch activation process at next login

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:14:55 INFO: Executing command ActivateCoreOnReboot (SetupController.ExecuteCurrentCommand())

2017-08-30 09:14:55 INFO: Executing: reg.exe add hkcu\Software\Microsoft\Windows\CurrentVersion\RunOnce /v ActiveCoreServer /t REG_SZ /d "C:\Program Files\LANDesk\ManagementSuite\LANDesk.Managementsuite.Licensing.ActivateCore.exe" /f

Installing Discovery Services

• C:\ProgramData\LANDesk\Discovery\Install\1.2\log\LANDesk.Install.Discovery.msi.log
• C:\ProgramData\LANDesk\Discovery\Install\1.2\log\LANDesk.Install.nodejs.msi.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:14:56 INFO: Executing command DiscoveryInstall (SetupController.ExecuteCurrentCommand())

2017-08-30 09:14:56 INFO: Executing: C:\Users\Administrator\Desktop\Retail\LD\Discovery\setup.exe /s Product=Feature1 InstallDir="C:\Program Files\LANDesk\Discovery"

Creating MDM application pool

C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:15 INFO: Executing command AtlasCreateAppPool (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:15 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add apppool /name:LDAppMDM /managedRuntimeVersion:v4.0 /managedPipelineMode:Integrated /processModel.identityType:NetworkService

Creating MDM website

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:16 INFO: Executing command AtlasCreateWebsite (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:16 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/MDM" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\MDM" /applicationPool:LDAppMDM

Creating Commands Website

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:17 INFO: Executing command AtlasCreateCommandsWebsite (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:17 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/landesk/commands" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\landesk\commands" /applicationPool:LDAppMain

Configuring Node for MDM Enrollment

• C:\ProgramData\LANDesk\log\vulscan.log
• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:17 INFO: Executing command AtlasConfigureNode (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:17 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\ldlogon\vulscan.exe /unzip="C:\Program Files\LANDesk\ManagementSuite\EnrollmentServer\node_modules.zip" /dest="C:\Program Files\LANDesk\ManagementSuite\EnrollmentServer"

Creating Windows MDM Enrollment Site

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:16 INFO: Executing command AtlasCreateWebsite (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:16 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/MDM" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\MDM" /applicationPool:LDAppMDM

Creating Mobility Website

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:47 INFO: Executing command AtlasCreateMobilityWebsite (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:47 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe add app /site.name:"Default Web Site" /path:"/landesk/mobility" /physicalPath:"C:\Program Files\LANDesk\ManagementSuite\landesk\mobility" /applicationPool:LDAppMain

Configuring authentication on Mobility Website

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:48 INFO: Executing command AtlasSetMobilityWindowsAuth (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:48 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/landesk/mobility" -section:system.webServer/security/authentication/windowsAuthentication /enabled:"True"  /commit:apphost

Configuring access on Mobility Website

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:48 INFO: Executing command AtlasSetMobilityAccess (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:48 INFO: Executing: C:\Windows\System32\inetsrv\appcmd.exe set config "Default Web Site/landesk/mobility" -section:system.webServer/security/access /sslFlags:"Ssl" /commit:apphost

Configuring Certificate for Discovery Services

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:49 INFO: Executing command SetCertThumbprintInWebServiceDiscovery (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:49 INFO: Executing: C:\Program Files\LANDesk\ManagementSuite\install only files\LANDesk.Install.ConfigUtility.exe "addstsandencryptionthumbprinttowebconfig" "LANDESK Secure Token Server" "Discovery\api\v1"

Preparing System for Reboot

• C:\ProgramData\LANDesk\ManagementSuite\Install\10.1.10\log\LANDesk.Install.LDMS_YYYY_MM_DD time.log

2017-08-30 09:19:50 INFO: Executing command PrepareSystemForReboot (SetupController.ExecuteCurrentCommand())

2017-08-30 09:19:50 INFO: Executing: reg.exe add hklm\Software\LANDESK\LANDESKSoftware\Setup /v Status /t REG_SZ /d "OK" /f

Issue

When installing LANDESK Management Suite the following error is recorded in .msi log file:

1904.Module C:\Windows\SysWOW64\AMS_II\capicom.dll failed to register. HRESULT -2147024770. Contact your support personnel.

Cause

The capicom.dll file either never copied successfully, or was deleted after it was copied.

Resolution

1. Copy the capicom.dll file manually from:
   
   

   <install source>\LANDESK\LDMS\System32\Source_LDCommon\_non\capicom.dll

2. Paste it to C:\Windows\SysWOW64\AMS_II
3. Click retry

The installation should run successfully from that point.

Issue

After upgrading a core server to a newer major release (e.g. 9.6 to 2016 or 2016 to 2016.3s), you may face issues with licensing and subscriptions.

• Starting the Management Console, you receive the message "The core server you are connecting to does not appear to have a valid license."
• You are unable to activate the core once you upgraded / installed the new version
• Your core is not downloading patches any more (missing patch manager subscription)
• Your Management Console does not contain all the features it used to have

Cause

This happens when your license account contains the license and the subscriptions for the version you are upgrading from, but not for the following release.

It can also happens when you renew a subscription and your license contains only the latest version of the LANDesk Management Suite product, not the one you are running, if you don't have a Core Server running the latest release.

Resolution

1. Before starting an upgrade to a new major release, check your current license and subscriptions from your current core server, going to:

Start > All programs > LANDesk > Core Server Activation.

2. Verify that all the products, licenses and subscriptions are present and not expired for the release you are planning to upgrade to clicking on the Licenses button:

3. If you notice that some of the licenses and subscription are not present for the version you are planning to upgrade to, ask the support team to check your account and adjust the versioning of your LANDesk products, starting from the http://support.landesk.com page.

If you are using an older version

In some cases, you might want to install a version which is not the recent major release.
For instance, you might want to install a 9.0 core while at the moment of writing the most recent release is the 9.5SP1.
It is possible to face the same problem as above if your licenses and subscriptions are valid only for the 9.5 version.
The procedure to follow is the same in any case. If you find out you are missing a license or a subscription for the version you are going to install, ask the support team to check your account and add the versions you need.

Purpose

To provide a forwarding point to help customers with installation of SQL Server Management Studio (SSMS).

Link

How to install SQL Server 2014 Management Studio (SSMS)