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Changing default LANDeskCOMPlus user from LANDesk COM+ objects breaks remote control and Web console

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Hi,

 

Installed LDMS 9.5 from scratch using default MSSQL express database and completed succesfully. Web console opened OK, RC sessions to agent nodes was perfect. So then I modified the identity for LANDesk COM+ objects (LANDesk and LANDesk1) from the default LANDeskCOMPlus user and used instead a domain account with read rights in A.D. to start LANDesk COM+ objects. Both LANDesk COM+ objects started allright without any issues. But when tried to open the web console this failed with a "Unknown user account" error. Tried to open a RC with any of the client nodes and it failed "Unable to establish a secure session with the remote computer (-5)." error.

I changed the LANDesk COM+ objecs identity to a Domain administrator account to no avail. Same issue. Eventually I restored the LANDeskCOMPlus user account into the COM+ objects (with a new password) and everything came to normal again. Web console started correctly and RC sessions worked again.

 

I have noticed this only occurs when I install LDMS9.5 with the default SQL express database included in LANDesk install media. If I use the standar MSSQL 2008 database I can change the COM+ accounts and use a Domain account without any issues whatsoever,  

 

Any ideas on why I can not use a domain account for the COM+ objects when MSSQL express DB is used?

 

Thanks!


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