- Run the EPM Tool. EndPoint Manager (EPM Tool)
- Option B for Console removal.
- C to continue the uninstall
- This will also remove the agent from the machine.
- Restart the computer.
- Run the install for the target version again.
If the computer has .NET 4.7 then you will need to run this script: Issue: Data Analytics Install Fails With .NET 4.7
(This is only for 2017.1 and earlier. 2017.3 and newer will not have this issue)
After running this script you will need to reboot the system to reload the registry.
In some cases some of the software might be left over so you will want to run this tool to double check that there are not any entries for Data Analytics, Landesk or Ivanti:
Microsoft fix it tool (This is just in case something did not get removed.) :https://community.ivanti.com/external-link.jspa?url=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F17588%2Ffix-pro… - Run the install software.
- Then apply any Service Updates.
- Redeploy the Agent for the computer.
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How to reinstall the LDMS or EPM Console
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